5 Star Review
:Dathan Beach - January 5 2021 - had the amazing experience of purchasing a vehicle from this
dealership. From Dave the salesman to Eugene the general manager this
establishment is top notch. I was searching for a very particular truck
and they were the only dealership in the country that had the truck I
wanted. If I forgot to mention I live about as far away within the
continental United States as you could possibly get San Diego,
California. I gave them a call and we managed to work the entire deal
remotely, phone, and the assistance of expedited fedex shipping. We get
to the final steps and a part of the deal was them paying for new tires,
brakes, and oil change. When putting it on the lift they notified me of
some frame rust which is very typical for vehicles in this area. They
gave me the option to back out and get a complete refund. Luckily in my
line of work I have a lot of connections with welders, body, and frame
repair specialist. After consulting with them and a little research on
vehicles in the area I decided to proceed forward. Since that slowed the
process down a few days they personally had the vehicle shipped right
to my home on Christmas Eve. Getting my truck for Christmas is a feeling
I can not show enough gratitude to the amazing staff of this
dealership. I can not thank them enough for all the work they put in to
make this possible. If you want a vehicle these guys have it doesn't
matter where in the country you are they will make it happen.
Michael's Auto Plaza has received a 5 star review
We were looking for a used truck to purchase
By Dianne Lewis from Medusa | August 31, 2020
Brian
Bell was an excellent salesman who did not pressure us into a sale, yet
answered all of our questions satisfactorily. He took video's of our
concerns about the locking hub so we could see for ourselves that they
were functional. The car was ready to be picked up in two days. We were
very thankful to have such a fun professional as our salesman.
Rating from Dianne Lewis
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 3 out of 5
Michael's Auto Plaza has received a 5 star review
Best used car purchases ever
By Janice from Waterford | July 1, 2020
This
is the 2nd vehicle that I have purchased from Michael's. I am truly
happy with both purchases and the honesty of this dealership. Michael
made both transactions and transitiims stress free. He took away all of
the stress of purchasing, registering, inspection and insurance away. He
does everything. He also ensures that all vehicles that leave his lot
are up to par and have been given everything they need from new brakes,
tires, oil changes to batteries. I am so thankful and feel super
confident and safe with my purchase. I have recommended him to others
such as family and close friends. All who have purchased their current
vehicles from him. Thank you Michael's Auto!!!
Rating from Janice
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
June 18 2020 - Charles Julian - 5 Star Review on Google
Top
notch dealer. Mike and his team are second to none, I can't say how
pleased I was with their treatment from beginning to end. They will make
sure you are content with your purchase. I can't express how much I
appreciate their attention to detail and how fair they are. They
completed a whole inspection on the truck I purchased, and changed all
items needing attention. I recommend this dealer without any hesitation.
Buy with confidence, you will leave happy
June 15 2020 - 2015 Ford F150 Lariat - Celeste G. 5 Star Review
I just purchased a
beautiful 2015 Ford F150 Lariat from Michaels Auto Plaza. My old truck
blew the engine at 337,122 miles and it was time for a new one. They had
the exact truck that I was looking for in beautiful condition, so I
called to ask about it. I
got the owner, Michael on the phone when I called. He was such a lovely
person, and said he would have a salesman call me back with the info on
the truck. The salesman, Mike called and answered my many endless
questions, and was very nice to work with. Honestly
he couldn't have been nicer. After getting approved for the financing I
made the trip to see the truck. Wow it was nice! Signed the papers and
took it home. They took care of all the Covid-19 virus limits and
hassles in regard to the finance, my insurance,
and Motor Vehicle paperwork and everything that would have been a
nightmare if I had to do it myself. They did it all for me, and did it
very quickly. Meeting both the owner Michael and the salesman Mike
Severance was a good experience. Both were even nicer
in person, and salesman Mike went out of his way to get everything
done. I love my truck. At 67 it's the nicest vehicle I've ever owned.
They are very professional, and I would highly recommend them to anyone
looking for a vehicle. Thank you to all you guys
at Michael's Auto Plaza!!
Great Pre-Owned Auto Dealership
By James and Kelly L. from East Greenbush, NY | May 27, 2020
My
wife and I wanted to purchase another Chevy Avalanche because of their
style and comfort. We noticed an Avalanche at Michael's Auto Plaza. We
contacted Mike Severance, a great salesman, at the dealership and his
response was immediate. We told him our limitations regarding the amount
we were willing to spend. He matched our need with what we wanted and
within two days we had the vehicle. Infact, because of the Covid-19
limitations, I feel Mike S. went above and beyond our expectations. He
worked with the financial institution personally and had all other
necessary documents ready for us to sign at the dealership. It was one
easy step. We highly recommend Michael's Auto Plaza for pre-owned
vehicles, especially working with Mike S. Oh, by the way, this is the
second Avalanche we have purchased at this dealership.
Rating from James and Kelly L.
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
2015 Chevy Silverado 3500hd
By Vincent from Schenectady NY | March 10, 2020
Last
Friday I picked up my new used truck. I love this truck and it suits me
very well. One month ago I was in an accident and totaled my previous
truck which was my grandfather?s so it was sentimental and said to see
it go. So began my hunt for my truck. I was able to find the one. I saw
it when i first pulled into Micheals Auto Plaza. And in that moment I
felt that the truck spoke to me. After the test drive I fell in love
with this 2015 Chevy Silverado 3500hd. Now my mother didnt like it but
after some conversation see let me get the truck I wanted. Cause we
almost bought another truck but something didnt sit right with me. I
also didnt have all the time in the world to look for another truck if I
passed this one up. The staff at Michaels auto plaza were very friendly
and professional in helping me get my new truck. I wanna give a big
shout out to Brian for helping me with the whole process. So if you need
a new or used truck stop on in and ask for Brian he?ll help you any way
he can.
Rating from Vincent
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: 5 out of 5
Overall Facilities: 5 out of 5
ANOTHER HAPPY CUSTOMER!! GREAT JOB Mike Severance!!
Michael's Auto Plaza has received a 5 star review by a consumer on Cars.com. As you know, your careful consideration of a review is highly recommended:
4th purchase
By Charlie Costa from West sand lake NY | March 8, 2020
Me and my wife are repeat customers of Michael's auto plaza. This is or
4th purchase from Mike Severance. We went to 2 other dealerships
looking for a mini van and either lied to us about availability or tried
to get us to spend more than what we could afford, so no go. Contacted
Mike and told him what we were looking for and he found us a mini van
we could afford and are happy with also gave us more on trade than the
other 2 places
Rating from Charlie Costa
Overall: 5
Customer Service: 5 out of 5
Buying Process: 5 out of 5
Quality of Repair: N/A
Overall Facilities: 5 out of 5
Brian Bell (and team) were awesome! I had been on the lot multiple
times, looking at a variety of vehicles and Brian was on point at all
times...knew every detail about every car. He found us the right car,
got the financing, servicing, and delivery done in record time, and
delivered on every promise he made.....I would definitely come back to
be a repeat customer.